Do you ever feel like your colleagues are speaking to you in a different language? More than likely they are using abbreviations or acronyms. There are so many business specific acronyms out there, so it’s good practice to become familiar with the more commonly used abbreviations so that you can confidently participate in work discussions and meetings, and respond to business emails.
See our comprehensive list below.
- AI – Articifical Intelligence
- ASAP - As Soon As Possible
- B2B - Business to business
- B2C - Business to customer
- CEO - Chief Executive Officer
- CFO - Chief Financial Officer
- COB - Close of Business
- CPU - Cost per unit
- CRM – Customer relationship management
- CTA – Call to action
- EOD - End of Day
- ETA - Estimated Time of Arrival
- FTE - Full-time Employee or Full-time Equivalent
- HQ - Headquarters
- HR - Human Resources
- IT – Information Technology
- KISS - Keep it Simple Stupid
- KPI - Key performance indicator
- MD - Managing Director
- N/A – Not Applicable
- TBD – To be determine or To be decided
- PM – Project Manager
- POC - Point of Contact
- P&L - Profit and loss
- PR – Public Relations
- PTE - Part-time Employee or Part-time Equivalent
- QA - Quality assurance
- QC – Quality control
- R&D - Research and Development
- Re: - Referring to
- ROI - Return on Investment
- SME - Subject Matter Expert / Small to Medium sized Enterprise
- SWOT - Strengths, Weaknesses, Opportunities, Threats
- TOS - Terms of service
- WFH - Work from home
- WOM - Word of Mouth
- YTD - Year to Date
Why are abbreviations or acronyms used? Well, the short answer is that it makes writing more efficient, as long as everyone involved in the communication thread understands what you mean. The business English abbreviations provided above are used commonly across different fields and industries, so make sure to save this list and refer back to it any time you need it! Becoming more familiar with these acronyms will ultimately help to improve your fluency and Business English writing efficiency.
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